Alfin Prasetio, Sarif surorejo, R Bangkit Indarmawan N. Analisis Kepuasan Nasabah terhadap Kualitas Pelayanan di Pegadaian UPC Balamoa Menggunakan Metode Servqual: Studi Kasus: Pegadaian UPC Balamoa. Bridge [Internet]. 2026 Aug. 31 [cited 2026 Sep. 7];4(3):146-52. Available from: https://journal.aptii.or.id/index.php/Bridge/article/view/1007