AMANDA AYU NOVITASARI; ITO SETIAWAN; MAULY CHANDRA GUMILANG; ZANELA ANANIA SYAFIKAH; ZUHRIYATUL LUBNA. Analisis Manajemen Layanan ELLS Universitas Amikom Purwokerto Menggunakan Framework ITIL V3. Switch : Jurnal Sains dan Teknologi Informasi, [S. l.], v. 2, n. 5, p. 24–35, 2024. DOI: 10.62951/switch.v2i5.278. Disponível em: https://journal.aptii.or.id/index.php/Switch/article/view/278. Acesso em: 24 jun. 2025.