Amanda Ayu Novitasari, Ito Setiawan, Mauly Chandra Gumilang, Zanela Anania Syafikah, Zuhriyatul Lubna. Analisis Manajemen Layanan ELLS Universitas Amikom Purwokerto Menggunakan Framework ITIL V3. Switch [Internet]. 2024 Nov. 14 [cited 2025 Jun. 24];2(5):24-35. Available from: https://journal.aptii.or.id/index.php/Switch/article/view/278