Etika Desain Antarmuka: Praktik Manipulatif (Dark Patterns) pada Platform Digital
DOI:
https://doi.org/10.62951/modem.v4i3.943Keywords:
Dark Patterns, Deceptive Design, Digital Ethics, User Interface, User ProtectionAbstract
On contemporary digital platforms, user interface (UI) design plays a dual role: it eases how services are used while also nudging the way people act. Design choices that are deliberately built to deceive, pressure, or steer users toward options favoring providers rather than the users themselves are what scholars label dark patterns. This article frames such patterns as an ethical concern within interface design and interprets their consequences through the lens of professional ethics. Methodologically, it relies on a systematic literature review (SLR) spanning 20 peer-reviewed works released between 2021 and 2026, compiled from well-regarded databases as well as national journals and filtered using predefined inclusion and exclusion criteria. The evidence indicates that dark patterns are widespread, surfacing across most e-commerce, mobile, and social-media services, and typically taking the shape of forced action, obstruction, sneaking, urgency, and confirmshaming. Ethically, they conflict with the foundational values of the IT profession, namely respect for user autonomy, honesty, transparency, and the duty to prevent harm. The study argues that curbing dark patterns demands a blend of ethical design (bright patterns), responsive regulation, and stronger digital literacy, thereby reinforcing professional design ethics within Indonesia's digital ecosystem.
Downloads
References
Ahuja, S., & Kumar, J. (2022). Conceptualizations of user autonomy within the normative evaluation of dark patterns. Ethics and Information Technology, 24(4), Article 52. https://doi.org/10.1007/s10676-022-09672-9
Berens, B. M., Bohlender, M., Dietmann, H., Krisam, C., Kulyk, O., & Volkamer, M. (2023). Cookie disclaimers: Dark patterns and lack of transparency. Computers & Security, 136, Article 103507. https://doi.org/10.1016/j.cose.2023.103507
Bongard-Blanchy, K., Rossi, A., Rivas, S., Doublet, S., Koenig, V., & Lenzini, G. (2021). “I am definitely manipulated, even when I am aware of it. It's ridiculous!”: Dark patterns from the end-user perspective. In Proceedings of the 2021 ACM Designing Interactive Systems Conference (DIS '21) (pp. 763–776). https://doi.org/10.1145/3461778.3462086
Gray, C. M., Bielova, N., Santos, C., & Mildner, T. (2024). An ontology of dark patterns knowledge: Foundations, definitions, and a pathway for shared knowledge-building. In Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems (CHI '24) (pp. 1–22). https://doi.org/10.1145/3613904.3642436
Gray, C. M., Santos, C., Bielova, N., Toth, M., & Clifford, D. (2021). Dark patterns and the legal requirements of consent banners: An interaction criticism perspective. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems (CHI '21) (pp. 1–18). https://doi.org/10.1145/3411764.3445779
Gunawan, J., Pradeep, A., Choffnes, D., Hartzog, W., & Wilson, C. (2021). A comparative study of dark patterns across web and mobile modalities. Proceedings of the ACM on Human-Computer Interaction, 5(CSCW2), 1–29. https://doi.org/10.1145/3479521
Kim, K., Kim, W. G., & Lee, M. (2023). Impact of dark patterns on consumers' perceived fairness and attitude: Moderating effects of types of dark patterns, social proof, and moral identity. Tourism Management, 98, Article 104763. https://doi.org/10.1016/j.tourman.2023.104763
Koh, W. C., & Seah, Y. Z. (2023). Unintended consumption: The effects of four e-commerce dark patterns. Cleaner and Responsible Consumption, 9, Article 100145. https://doi.org/10.1016/j.clrc.2023.100145
Krisam, C., Dietmann, H., Volkamer, M., & Kulyk, O. (2021). Dark patterns in the wild: Review of cookie disclaimer designs on the Top 500 German websites. In Proceedings of the 2021 European Symposium on Usable Security (EuroUSEC '21) (pp. 1–8). https://doi.org/10.1145/3481357.3481516
Lu, Y., Zhang, C., Yang, Y., Yao, Y., & Li, T. J.-J. (2024). From awareness to action: Exploring end-user empowerment interventions for dark patterns in UX. Proceedings of the ACM on Human-Computer Interaction, 8(CSCW1). https://doi.org/10.1145/3637336
Luguri, J., & Strahilevitz, L. J. (2021). Shining a light on dark patterns. Journal of Legal Analysis, 13(1), 43–109. https://doi.org/10.1093/jla/laaa006
Mathur, A., Kshirsagar, M., & Mayer, J. (2021). What makes a dark pattern... dark? Design attributes, normative considerations, and measurement methods. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems (CHI '21) (pp. 1–18). https://doi.org/10.1145/3411764.3445610
Nurmiati, E., & Putra, L. H. (2026). Dilema etika dan legalitas web scraping: Analisis integritas praktisi TI berdasarkan regulasi digital Indonesia. Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis, 5(2), 542–550. https://doi.org/10.55606/jupsim.v5i2.7120
Nurmiati, E., & Saputri, E. (2024). Penerapan usability pada aplikasi C-Access KAI Commuter menggunakan metode System Usability Scale. Jurnal Perangkat Lunak, 6(2), 275–286. https://doi.org/10.32520/jupel.v6i2.3293
Organisation for Economic Co-operation and Development. (2022). Dark commercial patterns (OECD Digital Economy Papers No. 336). https://doi.org/10.1787/44f5e846-en
Rossi, A., Carli, R., Botes, M. W., Fernandez, A., Sergeeva, A., & Sánchez Chamorro, L. (2024). Who is vulnerable to deceptive design patterns? A transdisciplinary perspective on the multi-dimensional nature of digital vulnerability. Computer Law & Security Review, 55, Article 106031. https://doi.org/10.1016/j.clsr.2024.106031
Supriyanto, & Hadi, M. N. (2025). Analisis mitigasi dark pattern pada e-commerce di Indonesia. Trade Policy Journal, 4(1). https://jurnal.kemendag.go.id/index.php/TPJ/article/view/1093
Susipta, I. N. (2025). Dark patterns dalam digital marketing: Etika dan dampaknya terhadap loyalitas konsumen. International Journal of Economics and Management Research, 4(1). https://doi.org/10.55606/ijemr.v4i1.324
Sylviana, G., Maharani, D. P., & Wibowo, A. M. (2025). Keabsahan praktik dark patterns terhadap pemerolehan persetujuan pemrosesan data pribadi di Indonesia. RechtJiva, 2(1), 66–85. https://doi.org/10.21776/rechtjiva.v2n1.1
Zahratunnisa, H. S., Eitiveni, I., Purwandari, B., & Purwaningsih, E. H. (2025). How people recognize dark pattern in e-commerce? Jurnal Sistem Informasi, 21(1), 82–97. https://doi.org/10.21609/jsi.v21i1.1479
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Modem : Jurnal Informatika dan Sains Teknologi.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.



